Webinar–Utilizing Volunteers to Improve Patient/Family Experience in Pediatric Healthcare Settings (The Beryl Institute)

October 17, 2019 @ 2:00 pm – 3:00 pm

Utilizing Volunteers to Improve Patient/Family Experience in Pediatric Healthcare Settings

Erica Sokol, Founder & CEO, StudentsCare
Tami Robinson, Program Manager, StudentsCare

October 17, 2019 – 2:00-3:00 PM ET

StudentsCare was initiated to improve the hospital experience and promote positive coping for pediatric patients and their families. Through StudentsCare’s Hospital Buddy Program college students are trained and paired with long-term pediatric to offer consistent emotional support. The program aims to foster compassion and empathy among the college students in the program,– the majority who are aspiring healthcare professionals. In the long-term, this impact could lead to better patient care.  This webinar will review the Buddy Program model, selection and training methods, along with the positive effects the program is having on college students, and pediatric patients and families across the country.

Learning Objectives

  • Discover how to implement a program that provides consistent emotional support to long-term pediatric patients.
  • Identify the psychosocial impacts of frequent and/or long-term hospitalizations for children and their families.
  • Discuss how to engage, train and retain high quality volunteers over time, and prepare them for careers focused on patient-centered compassionate care in healthcare settings.
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