Webinar–The Journey to a Standardized System-wide Patient Engagement Platform (The Beryl Institute)

October 22, 2019 @ 2:00 pm – 3:00 pm

The Journey to a Standardized System-wide Patient Engagement Platform

Vanessa Mona, Director of Care Experience, Henry Ford Health System

October 22, 2019 – 2:00-3:00 PM ET

Discover an integrated health system’s process to standardize a patient engagement platform. This session will highlight a sourcing activity and selection process that began a drive toward system-wide standardization but also the positive impact on the patient experience through new technology..

Learning Objectives

  • Identify ways to unite a diverse group of stakeholders in selecting system-wide technology products.
  • Define how to conduct supplier workshops to determine bid requirements for a complex service and technology.
  • Recognize a new standard of technology and service that positively impacts the patient experience while reducing costs.
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