Parents’ Fears When Their Child is the Patient
Mindy Spigel, Director of Patient Experience, CHRISTUS Santa Rosa and the Children’s Hospital of San Antonio
Ann Gonzales, Staff RN in ED, CHRISTUS Santa Rosa and the Children’s Hospital of San Antonio
July 14, 2020 – 2:00-3:00 PM ET
The Children’s Hospital of San Antonio team was curious about how the fears of adult patients compared to parents fears when they bring their children into the health care setting. With the generosity of a research grant from The Beryl Institute, over 200 parents were interviewed about their fears in health care and what health care providers could do to alleviate fears. Understanding people’s fears helps to connect caregivers not just to strategies but to the why. In this webinar, the participants will learn about the impact of fear on patient outcomes and experience. We also explore parent’s greatest fears and how caregivers can best alleviate those fears.
- Describe the impact fear has on the patient experience and outcomes.
- Discuss the most common fears parents experience when they bring their children into the health care setting
- Describe the most important things caregivers can do to alleviate fears of patients and families
PXE Credit: 1