Webinar–LGBT Cultural Competence in Healthcare – Creating a Welcoming Environment (The Beryl Institute)

February 26, 2019 @ 2:00 pm – 3:00 pm
The Beryl Institute

LGBT Cultural Competence in Healthcare – Creating a Welcoming Environment

Shannon Patterson, Director of Patient Experience, NewYork-Presbyterian Brooklyn Methodist Hospital
Finn Brigham, Director of Project Management, Callen-Lorde Community Health Center 

February 26, 2019 – 2:00-3:00 PM ET

This webinar will focus on patient-centered ways to ensure your health center is sensitive to the needs of your lesbian, gay, bisexual, and transgender (LGBT) patients, visitors and staff.  As we begin to understand the complex health needs of the LGB and especially T community it is important to ensure we are competent in LGBT health.  This webinar will describe LGBT terminology, explain the unique healthcare needs of this community and give you concrete ways to improve your health center’s LGBT cultural competency.  In addition providers and patient advisors will hear effective best practices on how to implement these competencies on a large scale, from an organization recently designated as a leader in LGBTQ healthcare equality by the Human Rights Campaign Foundation.

Learning Objectives

  • Summarize LGBTQ history, definitions and terminology.
  • Discuss LGBTQ-specific health concerns and barriers to care.
  • Discover strategies for creating a welcoming environment for LGBTQ patients, visitors and staff.

PXE Credit: 1 

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