A Team Approach to Improving Patient Throughput
Diana Trueman, Charge Nurse, Emergency Department, LincolnHealth
Anne Applebee, RN Shift Supervisor, LincolnHealth
Jill Simmons, Manager of Case Management, LincolnHealth
November 12, 2019 – 2:00-3:00 PM ET
Based on the Agency for Healthcare Research and Quality (AHRQ) Culture of Safety Survey, LincolnHealth identified improvement opportunities in the domains of Teamwork Across Units and Handoffs/Transitions.
Join this webinar to explore how this high performing healthcare organization is now meeting the national throughput benchmarks and continues to demonstrate improvement in additional domains. The presenters will share an interdisciplinary team-based approach, how they gained essential buy in and support and secured the dedicated resources. All, which has resulted in achieving impressive outcomes in patient throughput and enhanced teamwork.
- Outline how using a team-based approach can positively impact patient care, communication and team relationships.
- Apply Lean methodology to systematically solve a process improvement opportunity.
- Identify the critical resources that supported the achievement of our goal and sustainable success.