Certified Patient Experience Professionals are required to renew every three years to maintain the CPXP designation.
How to Recertify
To renew as a CPXP, professionals must complete 30 Patient Experience Continuing Education Credits (PXEs), which could include up to 10 hours of relevant CEs such as related CNE or CME approved courses, in a three-year period from most recent date of certification.
If less than 30 PXEs are completed, reexamination will be required.
Review the full list of PXE qualifying activities.
Professionals must complete a CPXP Renewal application and and submit a renewal fee of $275 .
- A $50.00 late fee will be applied in addition to the renewal application fee if expiration date is
30 days to 6 months after recertification renewal date.
- A $100.00 late fee will be applied in addition to the renewal application fee if expiration date is
6 to 12 months after recertification renewal date
After 1 year of expiration, the designation will no longer be valid. If an individual wishes to continue as a CPXP, a new CPXP application must be submitted, with fees, and successful completion of the CPXP Certification Exam is required. Current published fees will apply.
Helpful information on Claiming PXE Credits and Uploading PXE Certificates