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2:00 pm Webinar–Communication: “The Main...

Webinar–Communication: “The Main...

Feb 19 @ 2:00 pm – 3:00 pm

Communication: “The Main Domain” of HCAHPS Patricia A. Bradley, Senior Director of Patient Experience,North Kansas City Hospital February 19, 2019 – 2:00-3:00 PM ET Ask any patient what is the most important aspect of their[...]

2:00 pm Webinar–LGBT Cultural Competence...

Webinar–LGBT Cultural Competence...

Feb 26 @ 2:00 pm – 3:00 pm

LGBT Cultural Competence in Healthcare – Creating a Welcoming Environment Shannon Patterson, Director of Patient Experience, NewYork-Presbyterian Brooklyn Methodist Hospital Finn Brigham, Director of Project Management, Callen-Lorde Community Health Center February 26, 2019 – 2:00-3:00[...]

2:00 pm Webinar–Culture of Safety: Does ...

Webinar–Culture of Safety: Does ...

Mar 5 @ 2:00 pm – 3:00 pm

Culture of Safety: Does Your Patient Have a Voice? Jason Fish, MD, MSHS, MS-MAS | Assoc. VP – Quality and Safety (Ambulatory), UT Southwestern Medical Center Pam McKinley, RN | Manager – Safety Outcomes and[...]

2:00 pm Webinar – Engaging Peer Mentors ...

Webinar – Engaging Peer Mentors ...

Mar 12 @ 2:00 pm – 3:00 pm

Engaging Peer Mentors to Support Patients and Families in Transition Marie McNaughton CPXP, Family and Youth Engagement Coordinator, Alberta Children’s Hospital Deborah Thul, Adolescent Transition Coordinator, Alberta Children’s Hospital Adam Watson, Peer Mentor, Alberta Children’s[...]

all-day Conference–Patient Experience Co... @ Hyatt Regency Dallas

Conference–Patient Experience Co... @ Hyatt Regency Dallas

Apr 3 – Apr 5 all-day

Patient Experience Conference is the largest independent, non-provider or vendor hosted event bringing together the collective voices of healthcare professionals across the globe to convene, engage and expand the dialogue on improving patient experience. At this[...]

2:00 pm Webinar-Tea for the Soul: A Crea...

Webinar-Tea for the Soul: A Crea...

Apr 30 @ 2:00 pm – 3:00 pm

Tea for the Soul: A Creative Program for Increasing Staff Resilience and Engagement Amanda J. Conley | Chaplain, Ohio State University Wexner Medical Center Cathy L. Disher | Chaplain, Critical Care, OSUCCC James, Ohio State[...]

all-day ENRICH Conference @ Wyndham Grand

ENRICH Conference @ Wyndham Grand

May 31 – Jun 2 all-day

ENRICH May 31 – June 2, 2019 | Pittsburgh, PA Wyndham Grand Pittsburgh Downtown ENRICH is an intensive, learner-centered course that teaches key communication, team-building and leadership skills to clinicians and healthcare administrators. These skills[...]

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Patient Experience Journal

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**Please note new address effective March 1, 2018**

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