PXE Approved Stamp


This page displays all of the events that have been approved to provide Patient Experience Continuing Education Credits.  If you would like to offer PXE credits for your upcoming event, contact us at info@pxinstitute.org.

Webinar–What the Latest Data Tells Us about Engaging Patients through Text (The Beryl Institute)
Dec 3 @ 2:00 pm – 3:00 pm

What the Latest Data Tells Us about Engaging Patients through Text

Lea Chatham, Director of Content, SR Health by Solutionreach

December 3, 2020 – 2:00-3:00 PM ET

Patients have been leaning more towards digital communications for some time. COVID has sped up that transition with a 14% drop in interest in phone calls since the pandemic began. Find out what the data says about engaging patients through text messaging and hear some examples of how health systems are using it to address social determinants of health (SDoH) as well as more traditional communications. You’ll walk way with a list of at least ten ways you can use both automated and real-time text messaging to engage patients across their journey.

Learning Objectives

  • Learn how to use automated text messaging to save time for staff while increasing patient volume and revenue.
  • Discover how real-time text messaging can help address SDoH like isolation and lack of support.
  • Get simple tips on how to stay compliant while offering text messaging that doesn’t require complex apps or logins.

PXE Credit: 1