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Patient Experience Institute (PXI) is an independent, non-profit, committed to the improvement of patient experience through evidence-based research, continuing education and professional certification.


Patient Experience Institute offers a formal certification program leading to the designation of Certified Patient Experience Professional (CPXP).

Continuing Education

Patient Experience Institute offers Patient Experience Continuing Education Credits (PXEs) for learning, teaching and professional service events and activities that are focused on the patient experience.


Patient Experience Institute is focused on expanding research in support of patient experience improvement, both directly through collaborative efforts and indirectly through future funding efforts.